Privacy Policy | ApexCraft Remodeling — Sunnyvale, CA

Privacy Policy

When you visit our site or submit a kitchen remodel inquiry, we want you to know exactly what information we collect, why we collect it, and who we share it with. This page covers all of that plainly, without legal language that takes three reads to understand.

Who We Are

ApexCraft Remodeling runs kitchenremodellingsunnyvale.com a kitchen remodeling platform that connects homeowners in Sunnyvale, CA and the surrounding Bay Area with qualified local contractors. We serve homeowners across Santa Clara County, including Mountain View, Cupertino, Palo Alto, Santa Clara, Los Altos, and San Jose.

We work as a lead generation and referral service. When you fill out a quote request or contact form, your information goes to a licensed contractor in our network who can help with your project. We are not a licensed general contractor. The contractors in our network hold current California State License Board (CSLB) credentials.

Service area: Sunnyvale CA 94085, 94086, 94087 · Mountain View · Cupertino · Palo Alto · Santa Clara · San Jose · Los Altos · Silicon Valley · Santa Clara County

What We Collect

We keep data collection to the minimum needed to respond to your inquiry and connect you with the right contractor. There are no hidden data grabs. Here is every category of information we collect and how we get it.

Type What it includes How we get it
Contact details Your name, phone number, and email address Contact form or estimate request
Project information ZIP code, project type, and scope of the kitchen remodel Contact form fields
Technical data IP address, browser type, device type, and pages you visited Google Analytics and server logs
Cookie data Session cookies, preference cookies, and analytics cookies Automatically when you visit the site

We do not collect Social Security numbers, payment card data, government identification, health information, or any category of sensitive data under the California Privacy Rights Act (CPRA).

How We Use It

Your information has three uses. That is it. We do not use it to build ad profiles, sell to data companies, or reach out to you about anything unrelated to your kitchen remodel inquiry.

  • To pass your inquiry to a licensed kitchen remodeling contractor in Sunnyvale or your target service area who can follow up with an estimate
  • To send a consultation confirmation if you requested one through the site contact form
  • To review anonymous site traffic patterns through Google Analytics and improve how well the site serves Bay Area homeowners

Our commitment: We do not sell, rent, or trade your personal information. We do not build advertising profiles based on your project details, browsing behavior, or location within Santa Clara County.

Who We Share It With

We share your contact and project information in one situation: with a licensed kitchen remodeling contractor in our network who will respond to your estimate request. That contractor receives only what they need to follow up on your inquiry.

Beyond that, the only other parties who receive any data from our site are:

  • Google Analytics, which receives anonymous, aggregated usage data with no personally identifying information attached
  • Legal authorities, but only when required by a valid court order, subpoena, or California law — and we would notify you where permitted

We do not sell personal information. This applies under both the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). No exceptions.

Cookies and Analytics

Our website uses cookies — small files that sit in your browser — to keep the site working properly and to understand how visitors from Sunnyvale, Mountain View, and the Bay Area use the content. You can switch off cookies in your browser settings at any time. Some site features may behave differently without them.

Cookie typeWhat it doesCan you turn it off?
Strictly necessary Form submissions, basic session handling, site security No — required for the site to work
Analytics (Google) Tracks anonymous page visits, session length, and device type Yes — adjust in your browser settings
Preference Remembers form field entries during your current session Yes — clear cookies in your browser

Google Analytics receives no names, phone numbers, or email addresses from our site. If you want to opt out of Google Analytics tracking across all websites you visit, use Google's own opt-out tool: tools.google.com/dlpage/gaoptout

How Long We Keep It

We do not hold on to personal data longer than necessary. Here is how long each type of information stays in our system.

  • Inquiry and contact form submissions are kept for 12 months from the date you submitted them
  • If you requested a quote and no project moved forward, your data is removed within 90 days of the original request
  • Anonymous analytics data follows Google Analytics default retention, which is 14 months
  • You can ask us to delete your data at any time by getting in touch directly

When the retention period ends, the data is deleted. We do not archive personal information beyond what is listed above.

Security

Our site runs on HTTPS with a current SSL certificate. Every form submission on the site travels through an encrypted connection. Access to the contact data we collect is limited to the people and contractors who need it to respond to your inquiry.

We are a local kitchen remodeling referral site, not a data company. We do not store large databases of sensitive information. We apply security measures that are reasonable and proportionate for the type of data we handle.

No internet connection is completely risk-free. If you believe your information has been mishandled in any way, contact us straight away. We will look into it and respond within 10 business days.

Your California Rights

If you live in California — which includes the vast majority of people who use this site across Sunnyvale, Mountain View, Palo Alto, and Santa Clara County — you have specific legal rights over your personal information under the CCPA and the updated CPRA regulations effective January 1, 2026.

Right to know

Ask us to tell you exactly what personal information we hold about you and how we use it.

Right to delete

Request deletion of your personal information, subject to limited exceptions where the law requires us to keep it.

Right to correct

Ask us to fix inaccurate information we hold about you. We will update it promptly.

Right to opt out

We do not sell personal information. There is nothing to opt out of, but you can ask us to confirm this in writing.

Right to limit use

Ask us to limit processing of sensitive personal information to only what is necessary to run our service.

Non-discrimination

Using any of these rights will not affect your ability to get a kitchen remodel estimate from us.

To use any of these rights, contact us using the details in Section 12. We will respond within 45 days as California law requires. We may ask you to verify your identity before processing the request.

A note on CCPA thresholds: The CCPA's full compliance obligations apply to businesses with annual gross revenue over $26.625 million or those processing personal information for 100,000+ California residents annually. As a local kitchen remodeling referral service for Santa Clara County, we fall well below those thresholds. We include this section because it is the right thing to do for our California users.

External Links

Our site links out to third-party sources for homeowners who want to verify information themselves. These include material supplier websites such as Cambria, Kohler, and Moen, official permit portals for the City of Sunnyvale and City of Mountain View, the California State License Board at cslb.ca.gov, and Google's analytics opt-out tool.

Each of those external websites has its own privacy policy that governs what it collects. We have no control over those sites and are not responsible for how they handle your information once you click through. If something is important to you, check their policy before you share any details with them.

Children

This site is for adult homeowners planning kitchen renovations. We do not knowingly collect information from anyone under the age of 16. If a minor submits a contact form by mistake, we delete that information as soon as we become aware of it.

If you have reason to believe a child provided us with personal information, reach out directly using the contact details in Section 12 and we will act on it immediately.

Policy Changes

We update this policy when our practices change or when California law requires it. The effective date at the top tells you when this version was last revised. If we make a material change — one that affects how we collect, use, or share your personal information — we update that date and the relevant sections.

Continuing to use the site after a revision means you accept the updated terms. If you submitted a contact form or estimate request with us, checking this page occasionally is a reasonable habit.

Get in Touch

If you have a question about this policy, want to request access to your data, or need to exercise a California privacy right, contact us directly. We handle privacy questions separately from project inquiries so nothing gets missed. We respond to all privacy-related messages within 10 business days.

ApexCraft Remodeling — Privacy Inquiries

Response time: Within 10 business days
Email: info@kitchenremodellingsunnyvale.com
Service area: Sunnyvale CA — Santa Clara County